Our Focus is complete customer satisfaction. So it is always suggested to read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
We provides prepaid services and we do not entertain any Refund/Cancellation of any amount that may have been paid by the Subscriber(s) for an Annual/Semi Annual/Quarterly/Monthly package. It means No Payment Cancellation/Refund is permitted.
Any disputes in regards to payments/ refund/ cancellation of transaction(s) due to technical reasons are subject to arbitration / resolution on a case to case basis.
Only in case of non-feasibility of a New Connection, refund is made by us. The time for the refund for such cases is approximately 4 to 6 week from the date of refund confirmation by our team.
Refundable security deposit against any physical assets will be entertained only on returning the particular physical asset in working condition.
In case of Billing disputes, subscriber(s) are required to email us with the specific concern on Dhruvverma.superman@gmail.com
The concern will be addressed in approximately 4 to 6 weeks, in case, any dispute is identified, it will be compensated by way of a discount / credit note adjusted in the account of the subscriber(s).
testimonial
What our clients say
As an avid gamer, I needed a high-speed and low-latency connection. Skynet Broadband delivers exactly that! No more lag, smooth gameplay, and an unbeatable experience!
Rahul Sharma
Mumbai
I was amazed at how quickly Skynet Broadband got me connected. The installation was smooth, and I haven’t faced a single issue since. Highly recommended for anyone looking for a hassle-free internet experience!
Priya Verma
Delhi
Streaming my favorite shows in HD without buffering is now a reality, thanks to Skynet Broadband. The speed and reliability are just perfect for binge-watchers like me!
Amit Kapoor
Bangalore
High speed internet access
Surf, play, download, stream and make friends with lightening fast speeds.